Wall Bed Safety Recall
To view the Health Canada release, click here.To read our letter to wall bed owners, click here.
If you have any questions or prefer to request your hardware kit by phone, please call our dedicated support line at 1-888-912-8458, Monday through Friday, from 8 a.m. to 5 p.m. EST.
What is a qualified person?
A qualified person is someone with the skills and tools necessary to locate wall studs, identify the type of wall structure (wood, metal, masonry, or other), and install screws correctly to the wall structure. Skills and tools include an electronic stud finder, drill motor and bits, screwdriver, and the ability to correctly use these tools.
To request a reimbursement for your inspection and/or reinstallation services, please email a copy of your paid invoice showing the name and contact information of the professional who provided the inspection and/or installation services along with a detailed description of the work done to [email protected]. Please include your contact information in the email.