I want to thank Mr. Gilles Thomas for his outstanding customer service regarding our closet unit purchase. His customer first approach to solving problems and finding solutions to our questions went completely beyond our expectations. . It is extremely rare to experience such outstanding service in any industry and I am simply amazed at his desire to ensure we were completely satisfied with our purchase. The extra boards we purchased from Bestar will allows to complete our dream closet in our new home so that everything matches perfectly. In my industry, the only metric that matters is called the NPS score which asks ” Would you recommend the company to your friends and family”. Without hesitation, I will be recommending Bestar and buying another unit simply due to your customer service. I sincerely hope that Gilles receives your “best employee” award. Merci Gilles!