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Our furniture is warranted to the original owner against defects in materials or workmanship. These defects include all the imperfections that can affect the use of the product. As is most often the case, our warranty covers the normal use of the product. To this effect, note that except for the Outdoor collection, our furniture is not intended to be used outdoors.
Our warranty is expressly limited to the replacement of components and furniture for the period specified on the product sheet, and it does not include labor or assembly costs.
For more information, read the complete Warranty policy.
Shipping and Returns
Free Shipping on all Orders
Enjoy free shipping to most locations in Canada and the contiguous United States. Exceptions apply to certain restricted areas.
Once your order has been shipped, you will receive a tracking number by email. We suggest you track the delivery to plan for the arrival of your furniture. The merchandise will be delivered in front of your home or office. If the boxes are large (box dimensions can be found on the product page), we suggest you get help to move the boxes inside.
30-Day Satisfaction Guarantee
We hope you’ll fall in love with your new furniture! However, if you aren’t fully satisfied with your product, we have you covered with our 30-day return policy for all eligible orders. Don’t recycle your boxes just yet! Items eligible for a return must be in their original condition and packaging.
It’s easy to initiate a return! Send an email to our customer service team’s returns division at [email protected]. Please include your order number in the email. Proof of purchase is required for all returns.
If the item is returned in its original condition and packaging, we will refund the price of the item at the time of purchase. A 20% deduction will be applied to cover restocking fees.
MAXIMIZE YOUR STORAGE SPACE
With a bookcase from Bestar’s Collections, you can find a place for each and every item! Choose from a variety of styles, designs, and sizes to find a bookcase perfectly adapted to your needs.Many of our bookcases are customizable to enable you to make the most out of your storage space.
ADD A BOOKCASE TO YOUR LAYOUTS
Combining bookcases and TV stands is the ideal solution for organizing small spaces with multiple purposes. Create your dream layout with matching pieces featuring crisp, modern lines, and plenty of storage!
Our bookcases are made of high-density particle board panels. Because of their density, the panels we use are rigid and unlikely to sag or warp. In addition, the panels are made from recycled wood and they comply with California Air Resources Board (CARB) Phase 2, the highest standards in North America regarding formaldehyde emissions.