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Home Help center COVID-19

COVID-19

Dear customers and members of the Bestar community,

Collectively, we are living through a difficult situation that gives rise to uncertainty and questions. As a business, we are also navigating through a period of instability that requires us to constantly adjust. Supporting our employees and providing them with the safest and healthiest work environment remains our top priority. All of this is done while complying with all of the Québec government’s regulations.

The government has identified furniture stores that sell online or by phone as “priority activities.” Present in the Eastern Townships for more than 70 years, Bestar has evolved over time to become a key player in online furniture sales. Today, more than 98% of our business is conducted through e-commerce, and we ship almost all orders directly to our customers’ homes. In today’s environment, we are proud to be responding to the current situation, while maintaining a reduced level of activity and following government guidelines.

In compliance with the Government of Quebec’s order on priority services and the reopening of economic activities, Bestar is gradually increasing its production. This enables us in particular to better satisfy the need for home office furniture, which has risen considerably online.

We couldn’t do it without the dedication and commitment of our employees. To ensure their safety, as well as that of their families and the community, we have put in place very strict measures that have been validated by an external firm specializing in industrial hygiene (see the non-exhaustive list of measures regarding COVID-19).

Above all, we would like to thank our employees. We are doing everything we can to support them during this difficult period, while acting to ensure the company’s stability. We also thank our loyal customers who continue to buy local products, as well as our community, especially the residents of Lac-Mégantic, where our main production plant is located. Your support is important so that, together, we can emerge stronger from this unprecedented situation.

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