To view Bestar’s statement on COVID‑19, click here.
Dear Customers,
Please note that Bestar currently falls under the Quebec government’s list of priority commercial enterprises that are authorized to stay open. As such, Bestar remains operational, and we continue to process and ship your home and office furniture orders to allow you to work comfortably from your home.
We are doing our best to provide you with excellent service and quality products to help you through this trying time.
Thank you for trusting us and stay safe!
By registering your product, you allow customer service to apply your warranty in the event of a problem.
If you have a problem or want more information about your warranty, do not go to the store where you made your purchase. Contact us directly.
Don't wait on the phone. Tell us when you are available and we will call you back.
Online appointmentPlease collect all of this information before contacting customer service.
The Bestar warranty covers for ten years against any defects due to faulty material or workmanship, and preventing the intended use of the product. This warranty is limited to the repair or replacement of defective parts free of charge, depending on availability. Any labor incurred and paid by the client is not covered by this warranty. This warranty applies under conditions of normal use. It is not valid in the event of defects caused by the buyer due to negligence, misuse, improper exposure, excessive use or changes made to the furniture item. Bestar reserves the right to require proof of purchase or other receipts for the purposes of this warranty. The warranty is not transferable and applies only in Canada and the United States, excluding Alaska, Hawaii and Puerto Rico. For more information, please contact our customer service: 1 888 8BESTAR Contact us
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