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Traffic Coordinator

Location of Employment




Work Hours

Full time, Day time

Reporting to the Logistics Coordinator, the Traffic Coordinator supports overall distribution and logistics operations. The incumbent is responsible for overseeing all inbound, inter-company and outbound traffic operations at all eSolutions Furniture Group locations, with a focus on our Canadian operations.

Key high-level deliverables will include:

  • Coordination and planning
    • Contacting carriers to negotiate rates and deadlines, as well as other specifications and transport services
    • Arranging shipments of finished products from plants and warehouses in Canada and the U.S.
    • Responding to transport requests from the production and shipping departments
    • Scheduling pickups and deliveries on time
    • Conducting proactive follow-ups to ensure the smooth running of operations
    • Supporting the shipping departments with custom compliance and resolving custom issues with brokers
    • Supporting the customer service team as needed to resolve carrier problems (order cancellations, damaged goods, delayed deliveries, etc.)
    • Collaborating with various departments to meet their needs
  • Billing and pricing
    • Verifying and approving inbound, inter-company and outgoing carrier invoices according to agreed-upon rates and quotes
    • Providing carrier quotes for special cases
    • Creating cost analysis reports
    • Submitting and following up on invoice disputes
    • Approving surcharges as required


Position Type/Expected Hours of Work:

  • Job Class: Exempt/Permanent
  • Expected Schedule: Monday to Friday, from 8:00 a.m. to 5:00 p.m.



  • No traveling required


Work Environment:

  • While performing the duties of this job, the employee works regularly in an office environment (Sherbrooke)


Required Education and Experience:

  • College diploma in transportation logistics or vocational studies diploma relating to logistics
  • Excellent practical knowledge of road transport (laws, regulations, equipment, costs, etc.)
  • Ability to communicate clearly and effectively in English and French
  • Good knowledge of customs tariffs
  • Knowledge of carrier rates and calculation methods
  • Extremely meticulous
  • Solid work methodology
  • Excellent management of priorities
  • Able to solve problems and make quick decisions


eSolutions Furniture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, family status and gender expression. In addition to federal law requirements, eSolutions Furniture complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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