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Customer Service Representative

Location of Employment

Lac-Mégantic

Salary

17 - 20$/hour

Work Hours

Full time

JOB DESCRIPTION

Under the supervision of the customer service coordinator, the customer service representative will answer various questions from our customers.

More specifically, you will have to

  • Answer customers’ phone calls
  • Responding to customer requests by email;
  • Follow up on customer requests on our website;
  • Update customer portals;
  • Carry out the entry and printing of orders.

SKILLS REQUIRED

  • You will need to demonstrate autonomy in your work. You have a good knowledge of computers and the web.

REQUIRED TRAINING

  • Secondary 5 or equivalent.
  • A minimum of 1 year of relevant experience
  • Written and spoken bilingualism.

WORKPLACE

  • 4220 Villeneuve Street, Lac-Mégantic (Québec) G6B 2C3.

EMPLOYMENT STATUS

  • Full time 40 hours per week

WORK SCHEDULE

  • Weekend schedule

SALARY AND CONDITIONS

  • Salary between 17$ and 20$ depending on experience.
  • Competitive profit sharing plan in place ($5500 this year)
  • Group Insurance
  • RRSP Plan

POSTING DATE

  • 2020-10

START DATE

  • As soon as possible.

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