Through information technology, our production equipment is closely linked to our work units, which gives us the flexibility and ability to quickly produce an impressive variety of furniture. Information technologies are also being used to integrate sales and production, which helps us customize our approach and keep the customer at the heart of the company’s strategy.
The use of integrated sales management systems allows us to ensure a quality response to customer enquiries, account requests, inventory or real-time synchronization requests, online orders via EDI, etc. The value chain is thus optimized, and efficiency and effectiveness are increased due to faster delivery.
The use of integrated production management systems also optimizes service through improved just-in-time inventory management and the ability to track shipments using the system linked with our transport partners: FedEx and UPS.