We use environmentally friendly, recycled hardwood and softwood panels that are bonded together with resins using heat and pressure, creating durable boards. The boards are then covered with paper or melamine laminate.

Did you know that BESTAR was a pioneer in the use of melamine in ready-to-assemble furniture? As a matter of fact, many of our products are covered with thermofused melamine, the industry standard for durability and resistance to scratches, stains and burns.  

You can use a soft, dry cloth for dusting. To clean heavy dirt, use a cloth soaked in a solution of mild detergent and water. You should avoid leaving wet objects on the surface or using commercial chemical cleansers.

We do not sell directly to consumers. However, our products are available at retail stores and through printed and electronic catalogs throughout North America. To locate the nearest dealer or contact our customer service for help finding the product of your choice.

1 888 8BESTAR             service@bestar.ca

Our furniture is only sold through retail stores and printed or electronic catalogs. Retailers are responsible for setting their own prices, so prices may vary. To locate the nearest dealer or contact our customer service for help.

1 888 8BESTAR             service@bestar.ca

Here are four tips that will help you:

- Carefully read the assembly instructions before you begin.

- Before you start, lay out all pieces including hardware on the floor and count them to be sure that nothing is missing or damaged.

- Enlist the help of another person to avoid risk to yourself or damage to the furniture.

- Do not push, pull or drag the furniture on the floor or carpet. This can loosen the fittings and damage the wood. Try to assemble the furniture as close to its place of use as possible. If you must move your furniture, enlist the help of another person and lift it completely off the ground and carry it slowly into place.

You can also watch our videos to help you with your assembly.

Please do not return the furniture to the store! Retailers are not equipped to handle these types of problems.

Please fill this form or call our customer service at 1-888-8BESTAR . We can answer all your questions and quickly send out missing or replacement parts.

Our business hours :
Monday to Thursday 8:00 a.m. to 12:00 a.m. and 1:00 p.m. to 5:00 p.m. EST
Fridays 8:00 a.m. to 12:00 a.m. and 1:00 p.m. to 4:00 p.m. EST

Please have your instruction manual handy when you will call us.

The main assembly system, called a cam lock, is what locks the pieces of wood together. It is very important that you carefully follow the instructions shown below for installing the cam locks.

1) You must use a flat head screwdriver to turn the cams.

2) Turn cam to about two o'clock. To make sure it's turned far enough, apply a bit of extra pressure. 

Yes we can! Here are four steps to follow:

1) Make sure that you used the right screws on your metal runners.
2) Make sure that the screws are screwed in straight.
3) Make sure that the top panel of the drawer is not upside down
4) Make sure that you have adjusted the drawer panels as shown in the illustration.

Yes we can! Here are the steps to follow:

1) As shown in the illustration, to adjust the doors, first loosen screws A and B, then turn one or the other and observe what the door does. The upper part of the illustration shows the direction of adjustment for the three types of screws (A, B and C).

2) If you have different hinges (bent and straight) it is important to put them on the appropriate doors. If you have different plates that go with the hinges, it is also important to put them in the right place on the unit.

BESTAR products are warranted to the original purchaser against defects in material or workmanship in the furniture. " Defect " as used in this warranty refers to any imperfections which impair use of the product.

This warranty is strictly limited to the repair or replacement of furniture components. BESTAR will repair or furnish a replacement component, subject to availability of stock, if the component is deemed defective under the terms of the warranty. Assembly labor is not included.

This warranty applies under conditions of normal use and does not cover defects resulting from negligence, misuse, unreasonable exposure, or modification by the purchaser.

BESTAR reserves the right to request proof of purchase as well as other proof to document a warranty claim.

This warranty is not transferable.

The BESTAR warranty is valid in Canada and the U.S. only, excluding Alaska, Hawaii and Puerto Rico.

For more information on this warranty please contact customer service at

1 888 8BESTAR        service@bestar.ca