We manufacture hundreds of furniture models. Some have dozens of different parts. Does it happen that we make a mistakes? Yes. Does it happen that a hardware is missing? Yes. Do we leave you alone with your problem? Never.
Over the years, our customer service has built an outstanding reputation. It is even one of the best in the industry. Whatever the situation, we will do everything we can to find a solution. Like we say here, we're not perfect, but we are working on it ....
To order a part or a hardware, you will need your instruction manual. If you do not have your instruction manual, please contact our customer service at 1-888-8BESTAR or service@bestar.ca